Don’t Lose the Spark This Valentine’s Day
Nothing kills the mood faster than when emergency downtime strikes. With a shortage in onsite technical support, requesting an independent callout service can be costly for your budget and your production schedule – not to mention it can ruin your evening plans.
Protect against unplanned emergency downtime and keep the spark alive in your facility with Rockwell Automation’s Emergency Onsite Services add-on with your existing TechConnect agreement. A Rockwell Automation Technical Support Engineer will be ready and waiting to assist you by phone, or to dispatch a Field Service Engineer at their discretion if the issue isn’t resolved long-distance.
Phone support, onsite services and travel costs for the service engineer are all covered by the renewal fee. The best part is, there’s no limit to the number of events under the annual contract, so you’ll never get stood up.
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Posted on Wednesday Feb 13, 2019