Emergency Services
When it comes to production lines and facility downtime, every minute counts. McNaughton-McKay is here for you 24/7 with our after-hours emergency support to help reduce your downtime and save you money. Often these shutdowns are avoidable with preventative maintenance solutions, and proper employee training. If your service and support needs call for quick service response times, minimum equipment downtime, prolonged equipment lifecycles, improved equipment usability and increased output, we are your best choice for a strategic partner.
Integrated Service Agreement
Rockwell Automation now offers an Integrated Services Agreement that provides a flexible suite of support services to help maximize asset reliability and uptime while preserving your maintenance budget. Additionally, Rockwell Automation offers training enhancements with Learning+ where your training subscription combines self-paced, on-demand e-learning courses with virtual in-class collaboration with instructors and labs giving you the flexibility to choose how and when you want to train.
Field Services
To solve critical manufacturing issues, you need a partner that will help you solve problems and tailor services to meet your business needs. In conjunction with Rockwell Automation, we can perform onsite services for any manufacturer.
Emergency Services & Modernization
We have the experience to help you extend your equipment’s lifecycle with skilled field service professions either onsite or remotely by troubleshooting and resolving unplanned downtime affecting your critical operations.
Embedded Engineering
If supplemental engineering support is what you need, we can provide engineers that are embedded at your facility to assist you in achieving higher operational efficiencies and getting your product to market faster.
Drive & System Start Up
Our experienced field service team can ensure your equipment is configured correctly to reduce performance problems and costly failures. Our verification process confirms the correct electrical, mechanical and environmental criteria for proper operation.
Callout Services
Day or night, field service professionals are available to help troubleshoot and resolve unplanned downtime events, problems affecting critical operations and other automation-related issues. Callout services are billed on a time and material basis and available 24/7, 365.
After Hours
GEORGIA
Albany: 770-825-8600
Cartersville: 770-825-8600
Columbus: 770-825-8600
Covington: 770-825-8600
LaGrange: 770-825-8600
Norcross: 770-825-8600
Savannah: 912-963-0011
Thomasville: 770-825-8600
MICHIGAN
Ann Arbor: 734-995-9515
Flint: 810-238-5611
Madison Heights: 248-399-7500
NORTH CAROLINA
Charlotte: 704-527-6555
Fayetteville: 910-307-7380
Gastonia: 704-853-2444
New Bern: 252-633-4929
Wilmington: 910-392-5600
OHIO
Columbus: 614-476-2800
Defiance: 419-784-0295
Findlay: 419-422-2984
Hebron: 740-929-2727
Mansfield: 419-529-4400
Toledo: 419-891-0262
SOUTH CAROLINA
Charleston: 843-856-7700
Greenville: 864-281-0572
Spartanburg: 864-574-0350