McNaughton-McKay
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Customer Alliance Program (CAP)

McNaughton-McKay’s Customer Alliance Program (CAP) delivers materials management services, including Vendor Managed Inventory (VMI), Installed Base Evaluations (IBE) and Repair Services. With these offerings, our dedicated CAP Team can provide you with a closely managed and accurate inventory, visibility into your most at-risk assets with detailed reports of your critical spares and cost/labor savings on equipment repairs.

Collaborate with our CAP Team and get a customized solution for your essential materials and equipment, including:

  • Comprehensive and concise reports (less paperwork)
  • Heightened productivity (less manpower)
  • Pricing advantages (less costs)

Vendor Managed Inventory

Realize the value of an optimal, accurate inventory and still maintain focus on your core business functions. Our specialists design custom inventory systems to suit your needs, consolidate and reorganize your inventory (with resources such as bins, labels, barcodes and scanners) and regularly review parts for reorder. Inventory reorganization, labeling and reductions are all performed at no cost and based on customer input (brand preferences, cost restrictions, storeroom floor space, inventory movement and turnover rates).

CAP utilizes an inventory management software and hardware platform to provide customers with additional control over their VMI. Seeing real-time, accurate parts information at the touch of a button increases efficiency and eliminates the risk of dead inventory and stock-outs. The ability to scan unique barcodes when searching for a specific part saves time and manpower.

Inventory management software enables you to easily:

  • Eliminate material loss and rush orders due to stockouts
  • Reduce time and expenses associated with inventory, paperwork and manpower
  • Centralize and track inventory counts and see reports and dashboards
  • Implement barcoding and tag assets to a specific job I.D. number
  • Securely access the system from anywhere via a mobile application

INSTALLED BASE EVALUATION

Having detailed reports of your installed base and storeroom empowers you to make data-driven decisions for product migration, obsolescence planning, MRO and risk mitigation. With an installed base evaluation, you will gain visibility into your plant's critical assets and learn what parts are no longer installed or are installed with zero/insufficient spares. Seeing actionable insights on what equipment needs to be migrated, replaced or modernized can save you money on inventory taxes or costs associated with downtime. Our CAP team offers this service to help you solidify your spare parts management strategy.

Repair Services Program

McNaughton-McKay offers a dedicated resource for all your equipment repairs on thousands of pumps, electrical, motors, electronic, servo and robotics products from a variety of manufacturers. Our repair specialists will pick up your defective piece of equipment, transport it to the repair facility, update you on the repair status and deliver it when the repair is complete. They can provide enhanced warranty offerings, pricing advantages, step-by-step repair tracking and up-to-date reporting on your unit. Our 2-year date of shipment warranty and supplies failure reporting and tracking services are tailored to fit your needs. Utilizing industry knowledge of pricing structures and requirements, our CAP team will advocate for the best possible repair cost and allow you to focus more time and energy on your operations.

On Site Storage Options