McNaughton-McKay
Company Logo

Don’t Let Unplanned Downtime Cause You Headaches

5/20/2025

In the manufacturing world, unplanned downtime happens. While there's no avoiding the inevitable, there is a way to prepare for emergencies and alleviate the stress of these occurrences. Rockwell Automation® offers Block of Time Services that give you the flexibility to use your purchased on-site services hours as needed. These service hours can applied to emergency and non-emergency disruptions, without requiring additional approvals or purchase orders.

Having Block of Time Services grants you access to a wide range of on-site services that supplement your maintenance activities and are designed based on your equipment and facility needs. This also means significant savings over spending on emergency services that aren't covered by a service agreement. Without a Block of Time agreement included in your Integrated Service Agreement (ISA), callout services (while still available 24/7, 365 days a year) are billed on a time and material-availability basis, which can increase project expenses and strain your budget. Let McNaughton-McKay take the headache out of unplanned downtime by creating a custom ISA that includes Block of Time services specific to your facility.

Benefits

  • Reduced downtime
  • Budget protection
  • Customized service agreement
  • Peace of mind

Questions

Contact your McNaughton-McKay account manager or visit your local branch to discuss the best ways to utilize your service agreements.